Delivery & Returns Information

Standard UK Delivery

Standard UK Delivery is FREE (2 to 5 days Delivery)

Next Day UK Delivery

£5.99 up to orders that total £29.99 or less in Value Including VAT

£8.99 for orders that total £30.00 and above in Value Including VAT

Orders placed before 3.30pm will be dispatched the same day. (Monday to Friday excluding Bank Holidays)

International Delivery

All international Deliveries are sent using a fully trackable service

We will ship to any country in the world using Royal Mail or our Nominated Carrier

Delivery times will vary depending on country

Europe: (4 – 10 days for delivery)

£15.00 for orders that total up to £29.99 Excluding VAT

£23.00 for orders between £30.00 and £200.00 Excluding VAT

If you wish to place an order above £200.00 Excluding VAT, Please contact us by E-mail detailing what Items and quantities you wish to purchase so we can offer you an accurate shipping price.

Additional Fees may apply for any Express services that may be available for your area

USA and Canada

£15.00 per order up to Value of £20.00 Excluding VAT

£35.00 per Order up to Value of £99.99 Excluding VAT

If you wish to place an order above £100.00 Excluding VAT, Please contact us by E-mail detailing what Items and quantities you wish to purchase so we can offer you an accurate shipping price.

Rest of the World

£16.00 per order up to Value of £20.00 Excluding VAT

£35.00 per Order up to Value of £99.99 Excluding VAT

If you wish to place an order above £100.00 Excluding VAT, Please contact us by E-mail detailing what Items and quantities you wish to purchase so we can offer you an accurate shipping price.

Duties and Fees

Any orders being delivered outside of the EU may be subject to additional duty charges. These charges relate specifically to the destination country and in all cases must be paid by the customer and not Amazing Arts and Crafts Limited. We have no control over these charges and cannot predict their amount. For further information please contact your local customs office before placing your order.

Returns and Refunds

Amazing Arts and Crafts Limited wants all its Customers to be happy with the products they purchase from their Web Site.

If you are dissatisfied for any reason, you may return your purchase within 30 days of its original shipping date in its original packaging with no questions asked.

E mail amazingartsandcrafts1@gmail.com with you return request and order number

If the item you have purchased is defective or has been damaged in shipping, we will issue a pre-paid shipping label. In all other cases, the buyer is responsible for all return shipping charges and may ship the item using their preferred carrier.

Returns are not accepted after 30 days from original shipping date

If you believe your item has been damaged in shipping , we require that all customers contact us within 48 hours of delivery taking place and we will do our best to resolve the situation as quickly as possible.

If you wish to cancel an order please contact Amazing Arts and Crafts as soon as possible. If your order has not been shipped we will issue an immediate refund. If your order has shipped, we will refund your payment as soon as we have received the Items back from you and processed them back into our warehouse